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''How' you communicate affects 'what' you communicate

Donald DePalma describes the Internet as similar to “discovering the Eighth Continent,” because it – “…confounds legislators and cultural purists worldwide who do not know what to make of the Web-based globalization phenomenon that threatens to make their geographic, political, economic, and cultural boundaries almost meaningless.”[i] Of course, th...

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Humility for leaders is not enough

“Egos drive people in every occupation.”[i] But when humility is absent, leaders lose the ability to listen and focus on what is important. Jim Collins describes the resulting behaviors as “arrogant neglect”. When these behaviors exist, organizations enter the first stage of organizational decline.[ii] In his research comparing ‘good to great’ compani...

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Every leader needs a fool

In his excellent book, The Leadership Mystique, Manfred Kets De Vries looks at the importance of a leader’s ‘interior’ condition, or ‘world’. He recognizes that whatever is ‘inside’ leaders, is what influences how they interact externally with others.[i] He asks important questions such as: What are the problems that preoccupy the leader? What ...

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Redefining courage

In 2007, Robert Eckert, the CEO of Mattel Toys, chose not to recall millions of toys he had learned contained excessive lead. Instead of taking responsibility for the products and their failure to comply with safety standards, he blamed the Chinese manufacturers. While some might argue Eckert was brave to resist a global product recall with huge financial implications for his company, most w...

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A GPS for your business

I had the privilege of meeting Nicholas Barnett, CEO of Insync Surveys and the author of an outstanding book called GPS for your Organisation.[i] Ken Blanchard, co-author of the best-selling book, The One Minute Manager, wrote the foreword. Barnett developed a very practical tool—the GPS Framework—that is able to help organizational leaders develop their strategic plans and budge...

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The risk of collaboration

In 2006, Dr. André Martin for the Center for Creative Leadership (CCL), analyzed global trends in order to paint a picture of the challenges and needs facing organizations as they seek to develop leaders to guide them through the complexity and uncertainty of the future.[i] His research sample was 800 leaders aged 29-70. The organizations they led ranged in size from 11 employees to 1...

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How can I improve my decision making?

You make thousands of decisions every day—ranging from smaller, insignificant ones, to those of great importance. But have you ever stopped to think about how you make decisions? Why is it that some leaders find it easier to make certain decisions than you do? When you are confronted with a difficult decision, do you go with your instinct or do you seek consensus or approval from other...

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Forward thinking partnerships

"The trouble with our times is that the future is not what it used to be.”[i] Much could be said about our changing world—economic volatility, political and civil unrest, epic levels of national debt, corrupt governments and the impact of new technologies on the labor market. While not exclusively, there is no doubt that the online world has also pushed many organizati...

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The void of transition

For children growing up in the U.S during the 1960’s and 70’s, ‘Gilligan’, ‘Skipper’, the ‘Howells’, ‘Ginger, the movie star’, ‘The Professor’ and ‘Mary Ann’ were household names as characters in CBS’ hit television series, Gilligan’s Island.[i] For 98 episodes the characters looked for a way to g...

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The cost of ignoring the 'talent' business

Book Review The Alliance: Managing Talent in a Networked Age Reid Hoffman, Ben Casnocha, and Chris Yeh; Harvard Business Review Press, 2014 A business without loyalty is a business without long-term thinking. A business without long-term thinking is a business that’s unable to invest in the future. And a business that isn’t investing in tomorrow’s opportunities and ...

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