by LCP Global


LCP Frequently-Asked Questions

What is the Leadership Capacity Program™?

The Leadership Capacity Program™ —or LCP® —is a proven, results-oriented leadership system that dramatically increases a leader’s capacity to lead and drive a culture of lasting performance throughout the organization.

A breakthrough in the world of leadership development, it –

  • Implements a proven, results-oriented approach for busy, over-stretched leaders
  • Commits to measurable achievable outcomes in as little as 90 days
  • Is powered by the science of the 5 Leadership Anchors™ that brings alignment to a leader’s professional and personal life
  • Can be easily scaled as a transformational process for individual leaders, their leadership teams, and the wider organization
  • Is facilitated by experienced LCP-certified executive coaches and leadership development professionals

LCP systematically harnesses the power of alignment to dramatically increase the capacity of leaders to achieve their goals, drive sustainable organizational performance, and maintain key relationships – professionally and personally.

It combines years of research and real engagement with executives and their teams around the world with a proven approach and advanced toolset designed to address each leader’s unique needs, capabilities and situational context.

Delivered exclusively by certified LCP leadership coaches, leadership development experts, and human resource professionals, the program creates the capacity leaders need to successfully tackle the challenges in their organizations as well as in their personal lives. This creates a new trajectory for both the leader and the organization.

Who is LCP for?

LCP® leverages the LCP Coaching Accelerator and a coaching methodology specifically created for executives and senior leaders who want to find greater capacity to drive a culture of lasting performance within their organization.

Whether they are CEOs under pressure to perform, leaders who have been promoted and need to manage greater expectations, or aspiring leaders who want to make a mark, LCP provides a strong foundation for achieving immediate outcomes in the first 90 days.

What do you mean by “leadership capacity”?

Leaders are always looking for ways to get ahead, to increase productivity, and to grow a culture conducive to sustained performance. However, many leaders operate at a significant capacity deficit affecting strategy to execution, profitability, and sustainability, attracting and retaining talent, to key relationships—professional and personal.

Based on the 5 Leadership Anchors, LCP equips leaders to identify roadblocks to achieving optimal capacity and empowers them to develop the strategies they need to address goals and desired outcomes that are in conflict.

What are the 5 Leadership Anchors?

Coaches use the LCP Coaching Accelerator to help clients align their efforts and goals around 5 Leadership Anchors. These 'strengths-based competencies' provide a foundation for leadership success and sustained performance.

Each anchor point provides leaders with a foundation for demonstrating how a leader’s capacity can be dramatically transformed when adopting these leadership anchors, compared to leaders who don’t have them.

By helping leaders adopt and align these leadership anchors, they are equipped to identify roadblocks to achieving optimal capacity, establish transforming goals, and empowered to develop the strategies they need to address goals and desired outcomes that are often in conflict.

For more information, click 5 Leadership Anchors.

How long is the coaching process?

LCP Global does not dictate the length of the coaching engagement, although it does maintain a strong focus on 90-day outcomes that aims to bring a leader's goals into alignment to ensure success. Certified coaches use the LCP Coaching Accelerator as the foundation for 90-day, 6-month or 12-month engagements.

Why is there such a strong focus on 90 days?

LCP Global believes that 90 days presents clients with the minimum amount of time they need to consolidate new patterns of behavior and reinforce key learnings. The timeframe allows clients to take steps towards letting go of things that don’t support their goals and empowers them to create a new trajectory for them, and their organization. 90 days gives greater focus and impetus for change.

Can the LCP Coaching Accelerator be used for teams?

The LCP Coaching Accelerator is designed for use with individual clients or executives along with their leadership teams.

When used for teams, each individual receives their own confidential LCP Journal for their own tailored coaching engagement, and the certified leadership coach/consultant receives a Team Alignment Report that contrasts the team’s immediate goals and perceived roadblocks for the purpose of resolving conflicts and evaluating priorities.

How does the LCP Coaching Accelerator work?

The LCP Coaching Accelerator is initiated for a client or team by an experienced leadership coach/consultant who has been certified in this unique leadership methodology.

Clients are forwarded an online link to the LCP Coaching Accelerator, where they reflect and respond at their own pace to a series of strategic questions in five different phases. Once clients submit their responses at the end of each phase, they are emailed a tailored, personal LCP Journal. This provides a rich foundation for the coaching engagement.

How can clients access the LCP Coaching Accelerator?

Clients can access the LCP Coaching Accelerator through a growing global network of certified executive coaches/leadership consultants or by emailing LCP Global at

Certified coaches can be found in Australia, S.E Asia, the United Kingdom, and the USA.

Is there a book or other materials required for the program?

Everything the client needs is in their personal LCP Journal, including a comprehensive list of resources they can explore further to address specific leadership challenges they might be facing.

Clients can also integrate key insights and highlights in the LCP Coaching Accelerator from other assessments they might have completed (e.g. Clifton StrengthsFinder, MBTI, LSI, performance evaluations, 360-Degree Feedback, etc.).

What is the cost of using the LCP Coaching Accelerator?

Leadership coaching fees vary across global territories and is influenced by many different factors outside of the control of LCP Global, including the timeframe for the coaching engagement, the number of participants, the nature of coaching required, etc.

LCP Global provides LCP Coaching Accelerator user-licences at a wholesale price to certified executive coaches and leadership development professionals.

How is the LCP Coaching Accelerator different from other executive coaching or training programs?

Different to traditional leadership development programs, The Leadership Capacity Program uses the LCP Coaching Accelerator as a proven, systematic approach to leadership that harnesses the power of alignment to increase confidence, clarity, energy, and performance for today’s leaders in as little as 90 days.

Cost and Time Efficient

Clients and coaches have at their fingertips a rich source of information that can take up to three to four months to obtain with other leadership programs. At the end of each of the five online phases, clients and coaches receive a copy of the client’s LCP Journal.

Looks at What Influences Decisions

The LCP Coaching Accelerator helps leaders understand how their experiences and key people in their lives have shaped the way they make decisions and behave.

Assimilates a Wealth of Information

Clients can integrate rich data from current and previous assessments, 360-Degree feedback and performance evaluations. Forgotten information becomes relevant again.

Goal Alignment

Clients can align their efforts and goals to achieve better outcomes. When a leader’s organizational, professional, and personal goals are in conflict, performance is compromised, resulting in a decline in employee engagement, burnout, and leadership turnover—which all negatively impact organizational performance.

Quick Measurable Results

As a results-oriented leadership system, the LCP Coaching Accelerator delivers clarity, confidence, and capacity in just 90-days along with instantly actionable data for quick and significant measurable results.


It provides clients with a highly relevant and comprehensive snapshot of their immediate leadership context, their challenges, and future trajectory—individually, and organizationally.


Unlike standardised assessments and multiple-choice questions, clients embark on a reflective process that removes the tendency to submit poor quality responses given under pressure.

Dynamic and Adaptable

The use of the LCP Coaching Accelerator is not a static, one-time event. Clients can complete the online evaluation at their own pace and in their preferred environment, and regularly update their goals, challenges, and insights included in their LCP Journal.


Reduces administrative costs and improves program scalability for large enterprises by introducing an online leadership evaluation that emails them a tailored LCP Journal at the completion of each of the five online phases.


To simplify the collection and processing of information from busy executives and leaders, the LCP Coaching Accelerator uses world-class, mobile-enabled Intelledox® smart web forms created for faster, more efficient information capture.


This proven, systematic approach to leadership development combines an online experience that enhances a virtual coaching scenario, making it excellent for multi-site application across different geographies.

How is success measured?

The testimonies of leaders who have gone through the program speak for themselves. Greater clarity on goals, improved motivation, ability to resolve long-standing conflicts that became roadblocks, less stress and more energy, improved and sustainable productivity and outcomes.

Tailored coaching solutions delivers clients with measurable outcomes based on the alignment of 5 Leadership Anchors. These represent key strengths-based competencies that need to be aligned in order to change leadership behaviors that are necessary to achieve the desired goals.

The success in using the LCP Coaching Accelerator is evidenced by the increased capacity of clients and their ability to achieve their 90-day goals. 

LCP Global is committed to the principle of continuous improvement and ensuring the long-term efficacy of the LCP Coaching Accelerator, and its measurable impact on leadership and organizational performance.

Do all executive coaches and leadership development professionals have to go through a formal certification process to use the LCP Coaching Accelerator?

All certified LCP coaches/consultants must comply with the certification process and

  1. Have a minimum of 10-years' experience in leadership roles; as a business owner/entrepreneur, or with business-building experience;
  2. Have a tertiary qualification or bachelor’s degree in business, economics, organizational behaviour, leadership, or related discipline; or an MBA or equivalent;
  3. Complete the two-day certification seminar;
  4. Successfully coach three clients within 120 days of the certification workshop using the LCP Coaching Accelerator; and authorize LCP Global to review the quality of these coaching engagements by allowing clients to rate their coaching engagement.

What was the motivation for creating the LCP Coaching Accelerator?

In 2010, after more than 25 years working as a psychologist and executive in more than 40 countries and having experienced firsthand the responsibility of leadership and its effects, Dr Glenn Williams began to analyze the relationship between leadership character and performance, leading to an understanding on how organizational culture, leadership identity and well-being affects decision-making and organizational performance. He also wanted to address the fact that as many leaders rise through the ranks, the poorer their social connections become, affecting their effectiveness and longevity as leaders due to health concerns, stress, and relational issues.

The LCP Coaching Acceleratoras an innovative results-oriented leadership systembecame the catalyst for change by helping leaders to align their lives around 5 Leadership Anchors.

The LCP Coaching Accelerator is used by executive coaches and leadership development professionals to give leaders confidence and clarity to leverage their strengths and experiences to achieve their goals while resolving conflicts that often impede performance. This results in greater personal fullfilment, better organizational results, and a greater capacity for success!

What is the research behind the LCP Coaching Accelerator?

The LCP Coaching Accelerator uses a strengths-based and decision-oriented evaluation approach in constructing a personalized leadership development framework that measures change and results in terms of intellectual capital and connectivity with a built-in feedback mechanism.”

This approach monitors performance of outputs and evaluates outcomes that reflect change of trend or behavior (goals).

Artificial intelligent recommender systems assist organizations seeking to effectively connect employees who seek knowledge with those who have the necessary knowledge. Value through sharing essential knowledge within the organization is embodied through the concept of connectivity. Locating and measuring expertise is the challenge, as expert systems draw upon one’s social network in a people-centric approach.

A key attribute of a decision-oriented evaluation approach is that its organizer is, decisions. Its sole purpose is to provide a knowledge and value base for making and defending decisions. Its strength is that it encourages the use of reflection and evaluation to plan and implement strategies to achieve desired outcomes. It helps justify decisions and requires a necessary collaboration between an independent evaluator (coach) and decision-maker to avoid blind spots, bias, and influence of external pressures.

Therefore, the LCP approach measures the value and connection of a person’s intellectual capital against their behavior and desired outcomes; and ultimately, their performance.

Richards, D., et al. (2009). A Knowledge Mapping Approach to Facilitate Strategic Human Resource and Knowledge Management. 20th Australasian Conference on Information Systems. Melbourne, University of Wollongong Research Online: pp. 712-721.

How do coaches maintain the currency of their certification?

Professional and competent use of the LCP Coaching Accelerator comes from continued learning about its use, and networking with other certified coaches and real-world experiences in using this results-oriented system. To maintain LCP certification, all coaches/practitioners need to:

  • Purchase a minimum of five LCP user-licences for use with clients in a 12-month period;
  • Attend at least three LCP coaching webinars conducted throughout the year that provide professional development (topics covered include: business development, difficult conversations, sharing coaching ideas and highlighting helpful resources, product development, etc.).
  • Hold professional indemnity insurance; and
  • Authorise LCP Global Pty Ltd to request confidential feedback from your clients to ensure quality standards are met.

Certified LCP Coaches are encouraged to attend refresher courses and training events—including online—as they become available.

What characteristics or past experience make a good LCP coach?

In addition to the criteria for LCP certification mentioned, prospective LCP coaches must –

  • Have a high level of self-awareness and emotional intelligence;
  • Be a great listener;
  • Care about people and their development;
  • Be perceptive and intuitive;
  • Have a strong commitment to learning—including from those they coach;
  • Demonstrate excellent communication skills;
  • “Walk the talk”;
  • Maintain high personal standards and unquestionable integrity; and
  • Demonstrate humility.

Experience as a member of the “C-Suite” or in a senior leadership role will certainly help to build credibility with clients.

It is also helpful if prospective coaches have had experience in managing large-scale change, leading teams, working cross-culturally, overseen succession strategies, and who have experience managing a diverse business portfolio.

How do I qualify prospective clients?

Incorporated into the certification program offered by LCP Global are two incredibly powerful, interactive workshops on brand-building, and developing a successful ‘Go-to-Market’ strategy for your business. These have been specifically designed to assist you either as a leadership coach, or as a coach or leadership development consultant working for a company that delivers leadership development services.

Can companies obtain an enterprise licence for the LCP Coaching Accelerator?

LCP Global welcomes corporate partners and leadership development organizations interested in licensing the LCP Coaching Accelerator for use within their own organization or through their client networks. For more information, please email

Can I keep my LCP certification if I leave the company who sponsored my training?

If you have been certified as an LCP coach or leadership development professional, you can continue to use the LCP Coaching Accelerator after you have left the company that sponsored your certification as long as you do not breach the terms of any legal agreement between you and your previous employer.

LCP Global is indemnified from any legal action for breaches incurred between a certified LCP coach or leadership development professional and their former company. Terms are often described in a letter of termination that cover the use of confidential information, non-compete clauses, etc.

The transfer of your LCP certification is also contingent on you having met the terms for maintaining the currency of your certification.


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