Humility goes a long way for leaders, but it is not enough to get results

“Egos drive people in every occupation” (Heenan, 2012, pp. 19). Unfortunately, when humility is absent, leaders lose the ability to listen and focus on what is important. Jim Collins describes the resulting behaviors as “arrogant neglect”, and that when this happens, organizations enter the first stage of organizational decline (Collins, 2009, pp. 29). What can prevent this […]