Does leadership coaching improve organizational performance?

The economic downturn of 2009 led to unprecedented challenges in global competition that created high levels of anxiety and uncertainty. This significantly affected stakeholder expectations that resulted in organizations tightening their budgets and standards of governance. As companies tried to do more with less, employees were being asked to carry more load and stress in the […]

How serving others can be the foundation of our success

I have observed that for many people it is easy for their focus to shift from serving a need (outward orientation) to serving themselves (inward orientation), often causing a significant issue with the sustainability of their business. ‘Service’ is different depending on the organizational context. For most businesses, ‘service’ has more to do with making […]

Have you ever lost your way?

At the risk of revealing how unwise I have been, I can recall numerous times I have been lost. One time as an 8-year old going to the supermarket for the first time after our family had relocated to a new neighbourhood. My mother was horrified when she learned that my brother and I had […]

Where do I start—the best people or the best strategy?

What if I recruit the wrong person? How do I make sure I get a return on my investment and not lose this person to a competitor? Do we need to first make sure we have the strategy bedded down? These are some of the most frequently asked questions I get from leaders in relation to […]

Get me out of this meeting. I’m dying!

In 2004, I accepted a VP role for an organization that was expanding globally, and as a result, I was overwhelmed by the number of meetings I was expected to attend! Frustrated with endless meetings and the lack of decision-making and productivity, it became obvious to me that we didn’t always have the right people […]

The struggle of being ‘in-between’

As a child growing up in the 1960’s and 70’s, ‘Gilligan’, ‘Skipper’, the ‘Howells’, ‘Ginger, the movie star’, ‘The Professor’ and ‘Mary Ann’ were familiar names as characters in CBS’ hit television series, Gilligan’s Island. For 98 episodes the characters looked for a way to get off the island where they had become shipwrecked and return […]